Privacy Policy

Scroll Nexus ("we", "us", "our") provides bespoke automation, reporting, and newsletter solutions for PR and communications teams. This Privacy Policy explains how we collect, use, and protect information when you visit our website or work with us as a client (together, the "Services").

1. Data Controller

The data controller responsible for your personal information is:
Scroll Nexus
Email: contact@scrollnexus.com

2. Information We Collect

2.1 Information You Provide Directly

  • Contact details such as name, business email address, phone number, role, and company.
  • Information shared when you request a consultation, demo, or proposal.
  • Content and data you provide to configure workflows, reports, and newsletters (e.g., media coverage exports, KPIs, templates, subscriber lists, sample content).
  • Billing and payment information processed via our payment providers.

2.2 Information Collected Automatically

  • Basic usage data such as IP address, browser type, device information, pages visited, and timestamps.
  • Aggregated analytics to understand how visitors and clients use our website and tools.

2.3 Third-Party and Client Data Sources

As part of providing Services, we may work with:

  • Media monitoring exports and analytics you supply.
  • Third-party tools or APIs you authorize us to integrate.
  • Email service providers for sending newsletters on your behalf.

You are responsible for ensuring you have the right to share such data with us and for providing any required notices to your own customers, subscribers, or stakeholders.

3. How We Use Information

We use the information we collect to:

  • Provide, configure, and support bespoke workflows, dashboards, reports, and newsletters.
  • Communicate with you about demos, proposals, onboarding, support, and improvements.
  • Process payments and manage our client relationship.
  • Maintain security, prevent abuse, and comply with legal obligations.
  • Improve and optimize our Services, including through aggregated and anonymized analytics.

4. Legal Bases (where applicable)

Depending on your jurisdiction, our processing may be based on:

  • Performance of a contract (providing Services to you or your organization).
  • Legitimate interests (e.g., improving Services, preventing abuse, B2B communication).
  • Compliance with legal obligations.
  • Your consent, where required (e.g., certain marketing communications).

5. How We Share Information

We may share information with:

  • Trusted service providers who assist in hosting, infrastructure, analytics, payments, AI processing, or email delivery.
  • Professional advisors (legal, accounting) under confidentiality obligations.
  • Authorities where required by law or to protect our rights or the rights of others.
  • Successors in case of a merger, acquisition, or similar corporate transaction.

We do not sell personal data.

6. International Transfers

Our operations and some of our service providers may be located in different countries. Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect your information when it is transferred internationally.

7. Data Retention

We retain personal data only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain aggregated or anonymized data for longer.

8. Security

We use reasonable technical and organizational measures to protect information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure; you are encouraged to implement appropriate measures on your side as well.

9. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access to the personal data we hold about you.
  • Correction of inaccurate or incomplete data.
  • Deletion of your personal data, subject to legal or contractual obligations.
  • Restriction or objection to certain processing.
  • Data portability.
  • Withdrawal of consent where processing is based on consent.

To exercise these rights, contact us at contact@scrollnexus.com. We may need to verify your identity before responding.

10. Email Lists and Newsletters

If we send communications on your behalf (such as client newsletters), we act in accordance with your instructions as a service provider. You are responsible for ensuring that your subscriber lists and sending practices comply with applicable laws (e.g., consent, unsubscribe requirements, anti-spam rules).

11. Cookies and Analytics

Our website may use cookies or similar technologies for basic functionality, security, and analytics. You can typically control cookies through your browser settings. If we implement more detailed tracking, we will provide additional notice or a cookie banner where required.

12. Third-Party Links

Our website or materials may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

13. Children’s Privacy

Our Services are not directed to individuals under 18, and we do not knowingly collect personal data from children. If you believe we have collected such data, please contact us so we can delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date. Your continued use of the Services after changes become effective constitutes your acknowledgment of the updated Policy.

15. Contact

For questions or requests related to this Privacy Policy, please contact:
Email: contact@scrollnexus.com